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What Is Customer Loyalty and What Can You Do to Improve It?
Paweł Hałabuda
15 minutes
May 28
#Know
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Alphabet’s Profits on the Rise, Google Users Exposed to Scam
3 min read | May 11
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3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
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3 min read | Mar 11
News in a Number: Pandemic Pushes Changes to Business Communication, Employee Experience
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4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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3 min read | Feb 25
News in a Number: How Long Does It Take AI To Write a College Essay With a Passing Grade?
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We all want to understand customers' expectations, and to do so, we need to talk with them. Conversation is the easiest way to do good marketing.It's easier in... read more
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Support
13 min read | Jun 05 | Paweł Hałabuda
Is Customer Orientation the Key to Business Success?
Do you believe that having a great product is the key to financial success? Think again. The true secret to long-term business success lies not just in what you sell but... read more
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Proactive Live Chat: Benefits, Example Use Cases, and More
Engaging visitors, whether first-time or returning, is essential for online businesses. The first point of contact is a great way to introduce your business, products,... read more
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24 min read | Jun 03 | Aleksandra Tadrzak
Customer Success Metrics: The Key to Growth in Every Industry
Running a business is a complicated affair. You have to juggle so many different responsibilities, from labor and logistics to market research and product... read more
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Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
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Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
24 min to watch
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Working in customer service can be a difficult task, especially when having to deal with rude customers. Customer service representatives need to handle such situations with professionalism and composure. A crucial strategy is to demonstrate empathy and actively listen to the... read more
Paweł Hałabuda
13 minutes
May 14, 2024
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19 min read | May 21 | Aleksandra Tadrzak
Everything You Need to Know about Using Customer Engagement Platforms
Today, companies have access to more advanced enterprise technology than ever. Even so, the basic tenets for success remain simple enough. To prosper in the long term,... read more
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13 min read | Mar 01 | Olga Rogacka
Elevating Retail Customer Service: Practical Tips and Examples
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Improve Customer Satisfaction with Live Chat For WooCommerce
Exceptional customer service is no longer a luxury; it's a necessity. Traditional communication methods like email and FAQs have their limitations, leaving customers... read more
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14 min read | Mar 21 | Olga Rogacka
How to Set Better Customer Service Goals for Your Support Team
Having clear goals is like having Google Maps on a road trip - it keeps you on track and guides you toward your destination while you focus solely on driving. But why are... read more
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